by Matthew Browning | New Haven, United States
Goal: YourNurseIsOn.com will allocate nurses to where needed, when needed, to improve patient outcomes
In a 24/7/365 healthcare environment, communicating with staff presents many difficulties which can lead to: Less than optimum Patient outcomes; Working without needed personnel; Increased provider injuries; Increased overtime expenses; Increased "never-events" or patient harm; Increased use of agency staffing; Increased "mandatory" overtime; Increased errors related to overworked providers; Costly operational inefficiencies ; Reduced customer satisfaction; Increased worker turnover; Miscommunications. Currently outdated communications modalities used by healthcare employers include paper lists and calling providers one-by-one via telephone. New technologies to improve communications effectiveness must be embraced to facilitate the real-time allocation of a specialized, distributed caregiver resource pool. These communications modalities must include text, voice and email communications, at the very least, and may include various social media platforms for communications, as well.